MANUFACTURER INFORMATION

Manufacturer	Secret Jardin - Agamoon SRL
Address	Drève de la Courte au bois, 5, 7170 Manage, Belgium
Phone	+32 2 652 37 82

Why is this information important to you? Under the General Product Safety Regulation (GPSR), we are required to provide you with transparent information about the manufacturer and the origin of our products. This ensures:

• Peace of mind: You can trust that the product comes from a responsible manufacturer compliant with European standards.
• Direct support: You have access to the manufacturer's contact details for assistance, inquiries, or resolving potential issues.
• Safety: The GPSR aims to protect consumers by ensuring that all products sold are safe to use.

This information empowers you to make informed purchases with confidence, knowing you have access to full support and guaranteed quality products.

EU REPRESENTATIVE INFORMATION

Representative	Cerasola Cristian
Role	EU responsible for products purchased on martingrowshop.com
Website	martingrowshop.com
Contact	info@martingrowshop.com

SHIPPING INFORMATION

1. Order confirmation: As soon as you place your order, you will receive a confirmation email. This means we have received your order and payment.

2. Availability check: Once we receive your order, we automatically contact our warehouse to confirm that the product is in stock and available for immediate shipment.

3. Handling issues: In rare cases, if the product is back-ordered or unavailable, we will contact you immediately to ask if you wish to wait for the product to become available or if you prefer a refund.

4. Shipping: If the item is available for immediate shipping (1-3 business days), we will submit the order for processing and arrange the shipment.

Work in progress, we will update product by product