Insurance & Shipping

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SHIPPING & INSURANCE AT MARTIN GROW SHOP

DELIVERY SUCCESS

Martingrowshop.com is committed to ensuring maximum delivery success through its partnership with Poste Italiane.

The extensive presence across the National territory allows for two automatic delivery attempts and one attempt in the International and EU territories.

In case of absence on the first attempt, the recipient can request a new delivery by 24:00 on the same day or redirect the shipment at no additional cost, including services such as delivery to a PuntoPoste or Post Office.

SPECIALIZED SOLUTIONS FOR MARTINGROWSHOP.COM CUSTOMERS

1. Reverse Option: Streamlined management of returns with home pick-up or drop-off at nearby points.
2. Choose You: Customization of delivery before the first attempt, with advanced options.
3. Accessory Services: A wide range of services such as delivery to neighbors, by appointment, on Saturdays, etc.

ASSISTANCE

Business customers can contact support via email at assistenzapostedeliverybusiness@posteitaliane.it.

For private recipients, support is available at the toll-free number 800.33.66.22.

POSTE DELIVERY BUSINESS EXPRESS

Martingrowshop.com offers the premium service of Poste Italiane, Delivery Business Express, ensuring deliveries in Italy within 1-2 working days.

The service includes the advantage of the extensive network of Poste Italiane, ideal for final deliveries.

EXPRESS SERVICE FEATURES

The service allows for multi-package shipments with no weight or size limits. Pickup can be at home or through paperless pickup, without the need to print the Waybill.

MANAGEMENT OF SHIPMENTS

Martingrowshop.com offers flexibility in the size and weight of shipments, with options for scheduled home pickup, paperless pickup, and personalized delivery methods.

DELIVERY TIMES

Shipments are delivered within 1-2 working days, with constant monitoring available through customer support.

MANAGEMENT OF FAILED DELIVERIES

In case of an absent recipient, two automatic attempts with release options are provided. The service includes managing undelivered shipments and the ability to modify delivery details "on the go".

ACCESSORY SERVICES

Martingrowshop.com offers a wide range of accessory services, including Cash on Delivery, Full and Basic Coverage, Delivery to Floor, Scheduled Delivery, and many others.

Basic: With International agreement (per Kg).

Full: 3% of the cart amount.

DELIVERY OPTIONS

Two delivery options are available: Reverse for handling returns and Roundtrip for contextual shipments in both directions.

With Martingrowshop.com and Poste Italiane, your National shipping experience is comprehensive, reliable, and personalized to meet your e-commerce needs.